Support Policy

Our support policy for our UIdeck includes the following:

1. Email Support: Users can reach out to us via support page for any technical issues, questions, or feedback. Our support team will respond within 24 hours during weekdays. Our workdays: Sunday-Thursday : 10am to 5pm

2. FAQ Section: We have a comprehensive FAQ section on our website that addresses common questions and troubleshooting tips. Please visit: to get all common questions answered.

3. Updates and Bug Fixes: We regularly update our templates to fix bugs and improve functionality. Users will be notified of updates and bug fixes through email or on our website.

4. Limited Customization Support: While we provide guidance on how to customize our templates, we do not offer extensive customization services as part of our standard support policy.

5. Refund Policy: If users encounter significant technical difficulties with a template that cannot be resolved by our support team, they may request a refund within 30 days of purchase. You can visit: to learn more.

6. Community: We encourage users to join our community: where they can connect with other users, share tips and tricks, and seek advice from experienced members.

Please note that this is a general overview of our support policy and additional details may be provided in the terms and conditions on our website.